Order Return Options
When returning merchandise purchased from daxiechang.coms.com, shipping costs paid on the order are not refunded.

If there was a problem with your order (missing, damaged, wrong items). 
Charge purchases up to 6 months after the purchase date, and the credit can be applied to your account. purchases made outside the 12 month timeframe qualify for a daxiechang.com's Merchandise Credit or a corporate-issued refund.
into a sturdy box. Please send all shipments prepaid and include all merchandise tags.
Freight Delivered Item Returns:

Please follow the instructions on the red stop sign sticker affixed to your delivery carton to return your item(s).
Please do not return the item(s) to a daxiechang.com’s store. Emaildaxiechang.com's Customer Service at Sale@daxiechang.com for easy returns.
Shipping costs and surcharges will not be refunded and a 15% re-stocking fee will be assessed, unless the return is made because the item is defective.

The order/items I received are incorrect
We apologize for any error made in the processing of your order and for any inconvenience it may have caused.

Our hassle-free makes it easy to correct your order, or get your money back.

If you received extra items that are not yours, with the information from the items that are not yours.
If you are missing items from your order, please call us with detailed information of what is missing so we can reorder it for you or reimburse you.
If you received someone else's order completely, please call us for assistance with the order number from the
order you did receive, as well as your order number so we can track your merchandise.

REFUND POLICY 

If you feel the product that you've purchased does not show the requirements that you initially had in mind, then you do have the option to request a refund.

Here are the circumstances in which refunds will be granted:

You Can Get A Full Refund

§ If the product you've purchased is completely non-functional.

§ If you did not receive your product within 90 business days after the date that your order has been placed.

Please Note: Refund will go back to your account in 3-5 business days.

SHIPPING COSTS

You will be responsible for paying for your own shipping costs for returning item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.Thank you!